Print At Home

What is Print@Home?

Print at home means that you can book for an event on the internet and then print your ticket at home. The facility is only available for selected events on our website, mobile applications and mobi site.

  • Events with a print@home facility show the letter D on their description.
  • You can also see if print@home is available on the event booking screen if you place your mouse over Delivery Options.

What are the benefits of printing my own tickets?

  • There is no waiting in queues to collect tickets, nor is there any waiting for mail delivery.
  • Enhanced security with a unique barcode printed on all tickets.
  • You can print them at your convenience.
  • You can forward them to others attending the event so they can print their own tickets.

How do I print tickets on my computer?

Select the print@home option before processing payment. After you have made the payment, you will be taken to a screen that displays your booking confirmation and a PRINT TICKETS NOW link. The PRINT TICKETS NOW link will take you to your ticket, which you can print immediately.

You will also receive a booking confirmation at your email address which will have a link to print your tickets at any time. You will be required to log in to www.computicket.com when doing so. All you need is a printer (any regular ink-jet or laser printer is able to print tickets).

Tickets can be downloaded immediately after payment by clicking on the print@home link. You will need Adobe Acrobat Reader version 6 or higher - a free copy of the software can be downloaded at www.adobe.com

What if my print@home tickets are unreadable?

When printing your tickets, you should set your printer to its highest quality setting. The print@home option will allow you to print as many times as you need, so there should be no reason for your tickets to be unreadable. Please remember, it is your responsibility to ensure that your ticket is readable, printed in full size A4 and your Adobe Reader is set to the English language. Tickets printed in another language will not be accepted. Delays in allowing admission and a possible refusal of entry may result from the inability to scan a damaged or unreadable ticket.

I didn't see my link to print my tickets at home, what now?

On your e-mail booking confirmation, Delivery via field, click on the link that will take you back to the Computicket website, MY TRANSACTIONS where the link will appear again for downloading and printing your tickets.

If you have not received your tickets via e-mail: Contact us on 011 340 8000, and we will help you with your order. Please be aware that some e-mail providers block e-mails based on your e-mail filter rules. The file containing your tickets can only be e-mailed to you ONCE. Please make sure that you enter your correct e-mail address.

I deleted my print@home tickets by mistake, what should I do?

Login to your account on www.computicket.com under MY TRANSACTIONS, which will take you to your latest purchase and print@home link as well as your previous purchases. If you have valid tickets, they will be displayed on your account screen together with your print@home link. Click on the link and reprint your ticket.

I need to change or cancel my print@home tickets, what should I do?

You can take your print@home tickets to any Shoprite, Checkers, Checkers Hyper or House and Home Stores. Your new tickets will be issued by the store. Your print@home link will not be available for the new tickets.

Alternatively you can contact the Call Centre on 011 340 8000 to change or cancel your existing tickets and re-book new tickets. Your new tickets can be collected at any Shoprite, Checkers, Checkers Hyper or House and Home Stores. Your new tickets will be issued by the store and the print@home link will not be available for the new tickets. Visit www.computicket.com, Terms and Conditions - point 8 - for cancellation fees.

What is the cut-off time for printing print@home tickets?

There is no cut-off time for ticket printing.

Will this ticket be accepted for the event?

Yes. The ticket that comes from your printer is a valid, legitimate ticket. Make sure you keep it in a safe place like you would with cash and protect it just like you would with any other ticket. If any copies are made of the ticket, only the first scan of the barcode will be allowed entry. If more than one copy is scanned, the barcode scanner will alert the attendant that the ticket has already been used.